Coronavirus info

Southend Carers is Supporting You

Page updated 18 October 2021

  • Emergency – 999
  • NHS non-emergency – 111 * Police non-emergency – 101
  • Samaritans – 116 123 (24 hour helpline) or email
  • Southend Social Care – Outside of office hours please contact the Emergency Duty Service 0845 606 1212 (365 days a year)

The Southend Carers team are all working and look forward to hearing from you. 

Contact us

  • email: 
  • call: 01702 393933 (if you are asked to leave a message please include your name and telephone number, and we will call you back)
  • register: if you wish to register with us – please click here


Information for carers and professionals can also be found on in our Carers e-handbook and updates are posted on Facebook and Twitter.

  • Counselling (face-to-face sessions) with Southend Carers is continuing. We are also offering our Telephone Support Service, with a focus on the isolated, elderly and vulnerable – please contact us for further information.
  • TrustLinks our partner charity also offers Listening Support, please contact us for further information.
  • Samaritans are available 24/7 call Freephone 116 123 or visit  
  • The Silverline a confidential helpline providing information, friendship and advice to older people call Freephone 0800 4 70 80 90 or visit
  • Advocacy – If you require Southend Carers to make a referral on your behalf to our partner charities Citizens Advice Southend (CAS) or South Essex Advocacy Services (SEAS) – please contact us for further information.

    Citizens Advice Southend can help with Employment, Benefits, Debt, Housing, Immigration or Universal Credit. You can call Citizens Advice Southend (CAS) directly on 01702 456352 or 01702 456354.

Young Carers

To visit the Young Carers page please click here

Carers Contingency and Future Planning

Having a Carers Emergency Plan in place can help if you are suddenly unable to continue providing care because of illness or other emergency.  It may clarify what your cared-for’s condition and needs are.  Find out more here.


Find out more here.

End of Life

End of life of a loved one as a result of the Covid-19 pandemic – help and information can be found here.

Latest News

Latest advice and information from Southend Borough Council

Coronavirus Advice and Support – The vaccine

Coronavirus information and guidance – Testing

After the vaccine…
Please watch this important animation created by NHS England in your preferred language explaining why everyone should continue to follow COVID-19 rules even after having the vaccine.
Please share with friends and family to raise awareness of the messages in the animations.

Official Advice/Info..

Latest NHS Information & Advice on Covid19

How to treat Coronavirus symptoms at home – see printable poster here.